Privacy policy for drasolientum.com

Your privacy is important to us. This policy details how we safeguard your information.

Introduction and scope of policy

We respect your privacy and are committed to keeping your data secure. This document explains how we collect, use, and protect your information on drasolientum.com.

By using our services, you agree to the practices described. Please read this policy carefully, and contact us with any questions about our privacy practices.

How we collect personal data

We gather information directly from user interactions and automatically via technical systems. This is to provide, improve, and secure our services.

Direct user-provided details

  • • Name and contact information on enquiry forms.
  • • Subscription and billing information as needed.
  • • Feedback, questions, or correspondence.
  • • Preferences, such as language and communication.
  • • Other personal details you voluntarily provide.

Automatic data collection

  • • Device and browser information.
  • • IP address, log data, and geolocation.
  • • Site usage statistics and cookies.
  • • Visit times and frequency to our website.
  • • Cookie and analytics data for technical purposes.

How personal data is used

Your information is used to deliver and enhance our services, ensure compliance, and respond to your enquiries.

  • • Enable account functionality and service delivery.
  • • Process subscription payments securely.
  • • Communicate updates or service notices.
  • • Respond to feedback or requests for support.
  • • Maintain website security and functionality.
  • • Analyse site performance and user trends.
  • • Comply with applicable regulatory obligations.

Our commitment: We safeguard your information through secure technologies and only use your data for the purposes outlined in this policy.

Sharing and disclosure of information

We do not share your personal information with unaffiliated third parties except where necessary by law or to deliver our services.

Third-party service providers

Data may be processed by trusted service providers for billing, analytics, or communications support, under strict confidentiality provisions.

Legal and regulatory duties

We may disclose data if required by legal authorities or for compliance purposes.

Anonymous statistics and insights

Aggregated, anonymised data may be used for service improvements or internal analysis.

Your rights and choices

You can review, amend, or delete your personal information. Certain rights are protected by local laws.

  • • Request copy of your personal data held.
  • • Request corrections to your data.
  • • Request deletion of your information.
  • • Request transfer of your data to another entity.
  • • Object to certain uses of your data.
  • • Request restriction of processing in specific cases.

Please contact us with any questions or requests about your data rights. We aim to respond promptly and transparently.

How we protect your data

We implement a range of technical and organisational measures designed to protect your personal data from misuse or unauthorised access.

Technical safeguards

  • • Data encryption in transit and at rest.
  • • Secure payment processing systems.
  • • Routine security reviews and monitoring.
  • • Multi-layer access controls for internal staff.

Organisational measures

  • • Access to data is limited to authorised personnel.
  • • Regular privacy training for staff.
  • • Clear internal reporting and incident procedures.
  • • Ongoing policy and compliance reviews.

How long we retain your data

Personal data is stored only as long as needed for service delivery, compliance, or legal purposes. Retention periods vary by type.

  • • Held while your subscription is active.
  • • Info retained for service analysis only.
  • • Contact and support logs retained briefly.
  • • Billing records kept for regulatory reasons.
  • • Preferences deleted upon unsubscription.

You can request earlier deletion at any stage.

International data transfers

Transfers outside Australia are only made with safeguards like contractual obligations and secure transfer mechanisms.

  • • Safeguards for EU and UK data transfers.
  • • Confidentiality agreements with partners.
  • • Encryption of data during transfer.
  • • Processing only with regulatory compliance.

Cookies and tracking

Cookies are used for site functionality, security, analytics, and personalisation. Manage cookie settings in your browser.

Types of cookies used

  • • Enable secure and correct operation.
  • • Help improve speed and features.
  • • Remember user choices and options.
  • • Support enhanced site navigation.

You may modify cookie preferences at any time.

Privacy policy changes

We may revise this privacy policy. Material updates are communicated on our website.

  • • Policy update notices on the site.
  • • Revision dates listed for reference.
  • • Continuing to use the site signals your acceptance.
  • • Contact us for clarification on policy changes.

Future changes will be reasonable and clearly communicated.

How to contact us about privacy

For questions or requests regarding our privacy practices, please use the details below.

drasolientum

570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Phone: +61-7-6763-8089

Email: content@drasolientum.com

Updated August 18, 2025

Effective August 18, 2025